Its procuring centres are spearheading futureproofing methods pushed by an omnichannel strategy and strategic industrial developments
KUALA LUMPUR, MALAYSIA – Media OutReach – 17 December 2021 – Ikano Centres, a part of Ikano Retail, continues to speed up its omnichannel strategy to retail amid a yr marred by Covid-19 closures for its procuring centre enterprise. As consumers start to return to bodily visits, a key precedence stays enhancing its IKEA-anchored locations to adapt to evolving shopper expectations.
MyGround at MyTOWN Purchasing Centre, Decathlon at MyTOWN Purchasing Centre, Soulmates at Toppen Purchasing Centre, Growth of Purchasing Centre Multi-Storey Carpark with the approach to life RoofTopp and McDonalds at Ikano Centres Batu Kawan (Picture credit- Penang Holiao)
With 5 assembly locations below its portfolio – IPC, MyTOWN, Toppen, and Batu Kawan in Malaysia, in addition to Megabangna in Thailand, Ikano Centres have maintained a wholesome lease price of 92% at its procuring centres all through the previous 18 months. Throughout this time, the group launched enhancements to deal with security, enhance buyer expertise, pilot digital partnerships, and create modern procuring platforms for purchasers to join, have interaction, and study.
“We’re optimistic about our restoration as we see extra guests returning to our centres,” stated Adrian Mirea, Ikano Centres’ Purchasing Centre and Blended-Used Director. “To strengthen the procuring expertise throughout our centres, we proceed to sustainably put money into each bodily developments to our belongings and in addition digital platforms to raise the expertise that consumers have at our centres. All this whereas making certain that our centres proceed to be secure assembly locations for the numerous.”
Ikano Centres launched digital improvements aimed to help its tenants all through closures, whereas giving its guests a number of methods to have interaction with their favorite centres. Initiatives embody private shopper providers by means of GoGet, livestreams supported by social commerce, campaigns powered by GrabFood and Foodpanda, and optimising its procuring centre apps to facilitate comfort to consumers by means of order and accumulate providers.
As community-centric procuring locations, every assembly place is rising by means of sustainable means, with every improvement plan designed to cater to the wants of its surrounding group:
IPC Purchasing Centre: Damansara’s favorite neighbourhood procuring centre strengthens its family-friendly provides
On the coronary heart of Mutiara Damansara, IPC is finalising upgrades to its services to extend comfort, accessibility, and family-friendly providers to its guests. With a brand new escalator to enhance site visitors circulate all through the centre, it’s also bettering its household facilities together with its household rooms and playgrounds. The Degree 2 ‘Funland’ will see extra enjoyable and thrilling playsets for youths, with a brand new ‘Playland’ on Degree G. Households can even take pleasure in a secure and nice day trip with new eating choices.
MyTOWN Purchasing Centre: Introducing a brand new a brand new socialising and way of life hub within the coronary heart of Kuala Lumpur
Focused to launch in December 2021, MyTOWN is happy to introduce MyGround, a vibrant new socialising hub for its city-centre based mostly guests to attach and co-create shared experiences. Greater than 145,000 sq ft of its former division retailer location is being redeveloped into distinctive retail areas, with chosen models created with a versatile mannequin for F&B tenants that includes built-in match outs to supply low start-up prices and simpler entry into the procuring centre market. Along with welcoming BookXcess, SSFHOME+, and Panda Eyes earlier this yr, sports activities retailer Decathlon, Puma, and a brand new idea Adidas retailer will strengthen the sports activities and athleisure supply. To cater to working professionals inside its location, Southern Malaysia’s largest co-working house Infinity8 can be opening their first location within the Klang Valley in 2022.
Toppen Purchasing Centre: Championing social enterprise with Soulmates, a versatile space-booking platform to help small companies and entrepreneurs
To assist small Johorean companies get well from the affect of Covid-19, Toppen launched Soulmates, a platform that gives absolutely ready, versatile areas that may be booked by the hour or day. Designed to be a one–cease answer, Soulmates is good for magnificence and wellness, health, and different skills-based service suppliers to share their providers to prospects in a cushty and skilled setting. The platform is focused to be rolled out to different centres throughout the Ikano Centres portfolio within the close to future.
Developments are additionally underway for its new multi-storey automotive park, focused to launch in This autumn 2022. The nine-storey construction is not going to solely present comfort with extra parking areas, but in addition introduce new retail additions ontop of its way of life RoofTopp. Toppen can also be set to welcome Lulu Hypermarket’s first outlet in South Malaysia in 2022, offering an thrilling grocery supply related to these residing throughout the catchment space.
Ikano Centres Batu Kawan: Introducing the following section of its assembly place in North Malaysia with the opening of an F&B drive-thru idea
In step with increasing new retail experiences to the rising township of Aspen Imaginative and prescient Metropolis, Ikano Centres lately launched section two of its procuring centre with the opening of a brand new McDonald’s drive through. Within the coming months, KFC, Tealive, and Espresso Bean can be new additions to create many handy meals choices throughout 200,744 sq ft gross leasable space
Megabangna Purchasing Centre: Welcoming new companions Central Pattana (CPN) Plc.
Hailed as one of many largest Southeast Asia malls, the Bangkok-based procuring centre is now proud companions with Central Pattana (CPN) Plc, which lately bought 56 per cent of Siam Future Growth Plc (SF), Ikano Centres’ three way partnership associate in Bangkok over the previous ten years. Collectively with IKEA, the brand new partnership will proceed to concentrate on securing Megabangna as a secure and nice day trip for the many individuals. New tenant additions embody Topgolf, which can deliver collectively thrilling leisure provides for guests in East Bangkok in Q2 2022.
The main target of all industrial developments and digital innovation is a part of Ikano Centre’s philosophy of placing the shoppers first. “We discuss with our centres as ‘assembly locations’ as a result of prospects at present come for the experiences that we provide relatively than simply conventional transactions. Submit pandemic, consumers at the moment are extra conscious, extra savvy, and have loads of choices to get what they want,” stated Ikano Centre’s Industrial Director Arnoud Bakker. “For this reason we have now a heavy focus on designing a dynamic tenant combine to cater to particular wants. We’re additionally continually looking out for brand new partnerships with tenants, platforms, and service suppliers which might be in a position to create memorable experiences for our guests.”
About Ikano Centres
Ikano Centres is a part of Ikano Retail and we create retail locations along with our IKEA shops. We develop land and put money into residential, workplace and different kinds of actual property to create vibrant locations the place folks can dwell, work and play. Our procuring centres anchored by IKEA create assembly locations which might be the center and hub of the group. We’re locations in itself, which provide an all-inclusive expertise for each era. So far, Ikano Centres operates 5 assembly locations below completely different model names unfold throughout Malaysia and Thailand. To study extra, go to
Ikano Centres.
About Ikano Retail
We’re one among 12 IKEA franchisees, creating a greater on a regular basis life for the many individuals in Singapore, Malaysia, Thailand and Mexico – with plans to open extra markets within the years forward. Our IKEA companies supply well-designed, Swedish dwelling furnishings at inexpensive costs. Our Ikano Centres, anchored by IKEA, are assembly locations on the coronary heart of our communities. With investments in different kinds of actual property, we create locations the place folks store, work, dwell and play. We’re the one franchisee owned by the household of Ingvar Kamprad, who based IKEA in 1943.
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