Buyer engagement and retention platform CleverTap has expanded its operations within the Thailand market with three new clients wins, specifically eating app Hungry Hub, service supplier Seekster, and residential furnishing retailer Index Residing Mall. These three clients add on to its current buyer, Gojek-backed app GET. Working with Viewers IQ as its digital associate, CleverTap’s platform permits clients to maneuver from easy acquisition and activation to engagement, monetisation, and retention. Among the manufacturers CleverTap works with are Vodafone, Star, Sony, Discovery, Fandango LATAM, Carousell, and Gojek.
Gaurav Gupta, AVP of gross sales, Thailand, CleverTap, mentioned with the cell economic system in Thailand “seeing huge cell progress”, the introduction of CleverTap’s platform in Thailand permits entrepreneurs to ship real-time, omnichannel communications for client manufacturers in new methods, allow improved buyer loyalty, improve buyer lifetime worth.
Russ Conrad, managing director, Viewers IQ, mentioned by the partnership, it is ready to supply a platform that permits its clients to get insights and interact throughout all communication channels in real-time. Conrad added that Viewers IQ is assured of opening new alternatives and assist organisations to interact and retain their clients.
“We’re regularly searching for methods to enhance our providing and take away life’s every day friction for our customers. Entry to real-time information and insights by instruments like CleverTap is vital to this. Understanding how they’re really experiencing our app and companies empowers us to make tweaks that end in a richer expertise,” mentioned Feng Chen, chief product officer of GET.
Peerapat Sirichot, assistant director of on-line enterprise of Index Residing Mall mentioned the CleverTap answer helped the corporate perceive its clients’ behaviour. It additionally enabled the corporate to create personalised experiences by advertising and product choices as a way to retain its clients.